Okay so I have a 2012 ford f150! I have done some research online and it seems like a lot of people are having the same issues I am having if you use an iPhone. My device keeps coming up as unsupported. With the research I have done, the software on the iPhone and sync don't mix very well. Ford is blaming apple and apple is blaming ford. Anyone here have this problem?? The only way to fix it is by pulling the sync fuse from what I have read.