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  1. #11
    The Silver Streak codwel09's Avatar
    Join Date
    Feb 2012
    Name
    Cody Welte
    Location
    Verona, Ky
    Posts
    112
    10-4 I will see if I can send em an email. Last time they were rather quick on a reply.

  2. #12
    Senior Member
    Join Date
    Oct 2012
    Name
    Ryan
    Location
    CA
    Posts
    16,020
    Yeah they have great customer service, I just got my Edge Evolution a couple weeks ago and had a minor problem. Called them up and one of the tech guys walked me through it to fix the prob. Really friendly and know what they're talking about. Not outsourced to some other country either lol.

  3. #13
    The Silver Streak codwel09's Avatar
    Join Date
    Feb 2012
    Name
    Cody Welte
    Location
    Verona, Ky
    Posts
    112
    Well can't post a video and you can't really hear it on my phone with video anyhow. We'll see if I can't get a sound clip of it on towing mode so I can send that to edge too. See if I can't set a link to it from like Facebook or something if I get a good one.

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    Yea its great to have some customer service. There's a thread on here where mine locked while I was updating it. They sent me a new update a few days later after I sent an email. And yes they know what they are talking about.

  4. #14
    Senior Member
    Join Date
    Oct 2012
    Name
    Ryan
    Location
    CA
    Posts
    16,020
    Quote Originally Posted by codwel09 View Post
    Well can't post a video and you can't really hear it on my phone with video anyhow. We'll see if I can't get a sound clip of it on towing mode so I can send that to edge too. See if I can't set a link to it from like Facebook or something if I get a good one.

    ----------

    Yea its great to have some customer service. There's a thread on here where mine locked while I was updating it. They sent me a new update a few days later after I sent an email. And yes they know what they are talking about.
    Yeah, quality company and quality products, probably the best choice I made was getting a programmer for my truck and going with Edge.

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